CRM for clinics & healthcare
CRM for clinics & healthcare Meta Ads leads
Relay is a CRM for clinics, hospitals and wellness businesses running Meta Ads. Every patient enquiry and appointment request from Facebook and Instagram lands in a pipeline, gets routed to your front desk with reminders, and booked appointments flow back to Meta so your ads reach real patients.
Enquiry to booked appointment
Track each patient enquiry from Meta Ads through to a booked, attended appointment in one clean pipeline, no missed requests.
Front-desk follow-up that never slips
Assign enquiries with reminders so every request gets a timely, human response instead of a missed call.
Optimise ad spend for bookings
The Conversions API tells Meta which enquiries turned into appointments, so campaigns target people who actually book.
Cost per booked appointment
See which treatments, offers and creatives fill your calendar, and put budget where the bookings come from.
Patient data handled with care
Personal identifiers are SHA-256 hashed before they are sent to Meta, and you retain full control to export or delete lead records.
Frequently asked
Is Relay suitable for clinics and wellness businesses?
Yes. Any healthcare or wellness business running Meta Ads, clinics, hospitals, dental, aesthetics, physiotherapy and more, can capture patient enquiries, assign follow-up and track appointment bookings.
How is patient data protected when sent to Meta?
Identifiers such as email and phone are SHA-256 hashed on the server before transmission, and you keep export and deletion controls over the underlying lead data.
Can Relay reduce my cost per patient booking?
Yes. By feeding booked appointments back to Meta via the Conversions API, Relay teaches campaigns which enquiries convert, so targeting sharpens and cost per booked appointment falls over time.
Book more patients from your ads
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See Relay on your own campaigns
Tell us a little about your business and we’ll walk you through Relay, the Meta Ads analytics, the lead CRM, and the Conversions API loop, on a free demo call.